Privacy Policy

Effective Date: 16 September 2026

Welcome to BUILDNEX (“BUILDNEX”, “we”, “us”, or “our”). BUILDNEX is a software application developed and operated by CollegeNearby.

We respect your privacy and are committed to protecting the personal information you provide when using the BUILDNEX application, website, features, tools, and related services.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you access or use BUILDNEX and its related services.

By accessing or using BUILDNEX, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

A. Personal Information

Depending on how you use BUILDNEX, we may collect:

• Full name
• Business, company, or organization name
• Email address
• Mobile or telephone number
• Business or organization address
• Billing address
• GST or tax-related information, where applicable
• Login credentials
• Information submitted through contact, support, or feedback forms
• Other information that you voluntarily provide through the application

B. Business and Application Information

If you use BUILDNEX to create, manage, store, or process business-related information, we may process:

• Customer names and contact details
• Product or service descriptions
• Item quantities and prices
• Discounts
• Taxes and GST information
• Estimates, quotations, invoices, and other business documents
• Payment-related information
• Business transaction records
• Notes, descriptions, or other information entered into the application

C. Device and Technical Information

When you access or use BUILDNEX, certain technical information may automatically be collected, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate location derived from technical information
• Pages or screens visited
• Date and time of access
• Referring website or application
• Website or application usage and interaction information
• Error, crash, and diagnostic information
• Device identifiers and similar technical information, where applicable

2. How We Use Your Information

We may use the information we collect to:

• Create and manage your account
• Provide, operate, and maintain BUILDNEX
• Provide application features and functionality
• Generate, manage, and store business documents
• Process requests and transactions
• Provide customer support
• Communicate with you regarding your account or services
• Send important service-related notifications
• Improve our application, website, features, and user experience
• Monitor application performance and reliability
• Detect, prevent, and investigate fraud, abuse, security incidents, or unauthorized activity
• Maintain the security of our application, systems, and services
• Comply with applicable legal, tax, accounting, and regulatory requirements
• Enforce our Terms and Conditions and other applicable policies
• Protect our rights, property, users, and services

3. Legal Basis for Processing

Where applicable, BUILDNEX may process personal information based on:

• Your consent
• Your request to provide a service or feature
• Performance of a contract or agreement
• Compliance with applicable legal obligations
• Legitimate and lawful business purposes permitted under applicable law
• Other lawful grounds available under applicable legislation

4. Cookies and Similar Technologies

BUILDNEX may use cookies, local storage, pixels, analytics tools, device identifiers, and similar technologies to:

• Keep users signed in
• Remember preferences and settings
• Maintain security
• Understand website and application traffic
• Improve website and application performance
• Analyze how users interact with our services
• Provide relevant functionality
• Detect technical issues and improve reliability

You may be able to control or disable cookies through your browser or device settings. Some features or functionality may not work properly if certain cookies or similar technologies are disabled.

5. Payment Information

If you purchase a paid service or feature, payment information may be processed by third-party payment service providers.

BUILDNEX may not directly store complete payment card information, such as full card numbers, CVV numbers, or banking passwords, unless specifically stated otherwise.

Payment service providers may collect and process payment information according to their own privacy policies and terms.

6. Sharing of Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share information with trusted third parties when reasonably necessary to operate, maintain, secure, or provide BUILDNEX services, including:

• Hosting and server providers
• Payment processors and payment service providers
• Email and communication providers
• Analytics and security providers
• Software and infrastructure providers
• Professional advisers
• Service providers acting on our behalf
• Government authorities, regulators, or law-enforcement agencies where legally required or permitted

We may also disclose information where reasonably necessary to protect the rights, safety, property, or security of BUILDNEX, CollegeNearby, our users, or others.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no website, application, server, database, or electronic transmission can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and should notify us promptly if you believe your account has been accessed or used without authorization.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Maintain your account
• Provide requested features and functionality
• Complete legitimate business purposes
• Resolve disputes
• Maintain financial and accounting records
• Comply with legal or regulatory obligations
• Prevent fraud and security abuse
• Enforce agreements and applicable policies

When information is no longer required for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request information about the personal data we process
• Request correction of inaccurate or incomplete information
• Request deletion or erasure where legally applicable
• Withdraw consent where processing is based on consent
• Raise a privacy-related complaint or grievance
• Request information about how your personal data is being used

To exercise an applicable privacy right, please contact us using the details provided in the Contact Us or Grievance Redressal sections below.

10. Withdrawal of Consent

Where we process personal information based on your consent, you may request to withdraw that consent.

Withdrawal of consent will not affect processing that was already lawfully carried out before the withdrawal.

In some circumstances, withdrawing consent may prevent us from continuing to provide certain features, functionality, or services.

11. Third-Party Services and Links

BUILDNEX may contain links to or integrate with third-party websites, applications, payment services, social media platforms, APIs, or other services.

We are not responsible for the privacy practices, content, security, or policies of third-party services.

We encourage you to review the privacy policies and terms of any third-party services that you access or use through BUILDNEX.

12. Children’s Privacy

BUILDNEX is intended for general business, professional, and application use.

We do not knowingly request or collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection is not permitted, please contact us so that we can take appropriate action.

13. Business Documents and Customer Data

If you use BUILDNEX to create, manage, or store invoices, quotations, estimates, business records, or other documents, you are responsible for ensuring that:

• The information you enter is accurate
• You have the necessary rights, permissions, or lawful basis to provide the information
• Your use of customer or third-party information complies with applicable laws

You should avoid entering unnecessary sensitive personal information into business documents or fields that do not require it.

BUILDNEX may process information entered by you for the purpose of providing the features and services you request.

14. Data Transfers

Your information may be processed or stored using service providers located in India or other jurisdictions, subject to applicable laws and appropriate safeguards.

By using BUILDNEX, you understand that your information may be transferred to or processed in locations outside your state, region, or country where necessary to provide our services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal and regulatory requirements.

When we make changes, we may update the Effective Date displayed at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

Your continued use of BUILDNEX after an updated Privacy Policy becomes effective may constitute your acknowledgment of the updated policy, to the extent permitted by applicable law.

16. Grievance Redressal

If you have any question, concern, complaint, or request regarding the collection, use, storage, or handling of your personal information, you may contact our privacy or grievance contact using the details below.

17. Contact Us

If you have questions regarding this Privacy Policy or BUILDNEX’s privacy practices, please contact: